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Category
Customer Support
Plugins and connectors in Customer Support, organized into benchmark subcategories across Claude and ChatGPT.
Leading brands
Latest snapshot2026-08-14USmethodology registry-public-v1
Scores use a trailing 30-day window and publish only after at least 7 contested Runs. Read the methodology
Category family
Customer Support
Brands
36
Integrations
48
Platform mix
20 Claude28 ChatGPT
Subcategories
Benchmark categories inside Customer Support.
6 categories
- Customer Success PlatformsIntegrations assigned to Customer Success Platforms within Customer Support.12Brands14IntegrationsView
- AI Voice Agents & Contact CenterIntegrations assigned to AI Voice Agents & Contact Center within Customer Support.17Brands18IntegrationsView
- AI Chat & Messaging AgentsIntegrations assigned to AI Chat & Messaging Agents within Customer Support.24Brands27IntegrationsView
- Customer Feedback & Research PlatformsIntegrations assigned to Customer Feedback & Research Platforms within Customer Support.35Brands45IntegrationsView
- Support Message Triage UtilitiesIntegrations assigned to Support Message Triage Utilities within Customer Support.12Brands12IntegrationsView
- Helpdesk & Ticketing PlatformsIntegrations assigned to Helpdesk & Ticketing Platforms within Customer Support.12Brands14IntegrationsView
Profiles in this Category
48 Integrations
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| Profile | Platform | Brand | Primary Category | Discoverability | Added |
|---|---|---|---|---|---|
 Verified connector | DevRev | Helpdesk & Ticketing Platforms | tracked -- not yet scored | 2026-01-13 | |
| Verified connector | Freshservice | Helpdesk & Ticketing Platforms | tracked -- not yet scored | 2026-06-17 | |
| Verified connector | Gainsight | Customer Success Platforms | tracked -- not yet scored | 2026-06-07 | |
| Verified connector | Gainsight | Customer Success Platforms | tracked -- not yet scored | 2026-03-25 | |
| Verified connector | Intercom | Helpdesk & Ticketing Platforms | tracked -- not yet scored | 2025-11-12 | |
| Verified connector | LetsBot | AI Chat & Messaging Agents | tracked -- not yet scored | 2026-08-05 | |
| Verified connector | Lorikeetcx | AI Chat & Messaging Agents | tracked -- not yet scored | 2026-03-30 | |
| Verified connector | Usepylon | Helpdesk & Ticketing Platforms | tracked -- not yet scored | 2026-03-03 | |
| Verified connector | Quo | Conversation & Revenue Intelligence | tracked -- not yet scored | 2026-04-24 | |
| Verified connector | Request Tracker | Helpdesk & Ticketing Platforms | tracked -- not yet scored | 2026-03-31 | |
| Verified connector | Twilio | Vendor API & SDK Integration Connectors | tracked -- not yet scored | 2026-05-04 | |
| Verified connector | Unthread | Helpdesk & Ticketing Platforms | tracked -- not yet scored | 2026-04-06 | |
| Verified connector | Zoho Desk | Helpdesk & Ticketing Platforms | tracked -- not yet scored | 2026-03-27 | |
| Community connector | Front | Helpdesk & Ticketing Platforms | Organic discovery is pending verificationGet notified when verified | 2026-07-10 | |
| Community connector | Gainsight | Self-Serve BI & Conversational Analytics | Organic discovery is pending verificationGet notified when verified | 2026-07-13 | |
| Community connector | Gorgias | Helpdesk & Ticketing Platforms | Organic discovery is pending verificationGet notified when verified | 2026-07-31 | |
| Community connector | Infobip | Developer Docs & Reference Search | Organic discovery is pending verificationGet notified when verified | 2026-07-24 | |
| Community connector | SiteGPT | AI Chat & Messaging Agents | Organic discovery is pending verificationGet notified when verified | 2026-07-21 | |
| Community connector | Userback | Customer Feedback & Research Platforms | Organic discovery is pending verificationGet notified when verified | 2026-08-03 | |
| Community connector | Zmax Incorporated | AI Voice Agents & Contact Center | Organic discovery is pending verificationGet notified when verified | 2026-06-19 | |
 Plugin | Aira | AI Voice Agents & Contact Center | Organic discovery is pendingGet the score at launch | 2026-06-10 | |
| Plugin | Alhena AI | AI Chat & Messaging Agents | Organic discovery is pendingGet the score at launch | 2026-04-30 | |
| Plugin | Birdie | Observability, Monitoring & Incident Response | Organic discovery is pendingGet the score at launch | 2026-06-16 | |
| Plugin | BubblaV | AI Chat & Messaging Agents | Organic discovery is pendingGet the score at launch | 2026-03-25 | |
| Plugin | AI Rudder | AI Voice Agents & Contact Center | Organic discovery is pendingGet the score at launch | 2026-06-09 | |
| Plugin | EasyReply | Helpdesk & Ticketing Platforms | Organic discovery is pendingGet the score at launch | 2026-07-21 | |
| Plugin | InfiniteWatch | AI Voice Agents & Contact Center | Organic discovery is pendingGet the score at launch | 2026-07-07 | |
| Plugin | Alhena AI | Health, Beauty & Supplements | Organic discovery is pendingGet the score at launch | 2026-06-02 | |
| Plugin | Intercom | Pending | Organic discovery is pendingGet the score at launch | 2026-06-02 | |
| Plugin | LetsBot | AI Chat & Messaging Agents | Organic discovery is pendingGet the score at launch | 2026-05-27 | |
| Plugin | MuninX | Helpdesk & Ticketing Platforms | Organic discovery is pendingGet the score at launch | 2026-06-25 | |
| Plugin | mydeetz | Inbound Lead Capture & Generation | Organic discovery is pendingGet the score at launch | 2026-03-27 | |
| Plugin | Neria | AI Voice Agents & Contact Center | Organic discovery is pendingGet the score at launch | 2026-05-28 | |
| Plugin | Nexvio | AI Chat & Messaging Agents | Organic discovery is pendingGet the score at launch | 2026-06-05 | |
| Plugin | Usepylon | Helpdesk & Ticketing Platforms | Organic discovery is pendingGet the score at launch | 2026-02-02 | |
| Plugin | Usepylon | Pending | Organic discovery is pendingGet the score at launch | 2026-05-26 | |
| Plugin | Qminder | Field Service Management Software | Organic discovery is pendingGet the score at launch | 2026-05-26 | |
| Plugin | Quo | Pending | Organic discovery is pendingGet the score at launch | 2026-06-04 | |
| Plugin | Quo | Conversation & Revenue Intelligence | Organic discovery is pendingGet the score at launch | 2026-07-09 | |
| Plugin | Retell AI | AI Voice Agents & Contact Center | Organic discovery is pendingGet the score at launch | 2026-01-05 | |
| Plugin | SmartTalks.ai | AI Chat & Messaging Agents | Organic discovery is pendingGet the score at launch | 2026-05-28 | |
| Plugin | Support Ticket Extractor | Support Message Triage Utilities | Organic discovery is pendingGet the score at launch | 2026-06-02 | |
| Plugin | Text | Support Message Triage Utilities | Organic discovery is pendingGet the score at launch | 2026-07-31 | |
| Plugin | Unthread | Helpdesk & Ticketing Platforms | Organic discovery is pendingGet the score at launch | 2026-08-11 | |
| Plugin | Userback | Customer Feedback & Research Platforms | Organic discovery is pendingGet the score at launch | 2026-03-11 | |
| Plugin | Userflow | Product Analytics & Experimentation | Organic discovery is pendingGet the score at launch | 2026-07-21 | |
| Plugin | Velaris | Customer Success Platforms | Organic discovery is pendingGet the score at launch | 2026-07-03 | |
| Plugin | Velaris | Customer Success Platforms | Organic discovery is pendingGet the score at launch | 2026-07-21 |
What belongs in Customer Support?
Customer Support lists profiles assigned to Customer Support in the public rollup. When a benchmark definition is available, the competitive view narrows to its member brands.
How are Customer Support profiles compared?
Profiles can appear in same-platform benchmark lineups once they have a benchmark home and public score. Cross-listed brands homed in another category appear when they measurably compete here, scored against this category's prompts. Private custom arenas are not published on category pages.
Which geography does this category use?
This page uses the geography attached to the latest public registry snapshot: US. Locale tags are not shown on public category pages.