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Userback

Access feedback, technical details, summarize reports, and decide what needs attention next directly from Claude. Empower product, engineering, and support teams to quickly and easily diagnose and analyze customer feedback, identify patterns, and keep work moving by creating, updating, and commenting on feedback items directly from their AI workflow.

View in the Claude registry
Integration type
Connector
Verification status
Community connector
Platform
Claude
Category
Customer Support

The broad Category that contains the Primary Subcategory.

Primary Subcategory
Customer Feedback & Research Platforms

The Primary Subcategory used for this profile’s headline score.

Secondary Subcategories
None listed

Other Subcategories where the Integration is visible.

Brand
Userback
Access
Account required
First tracked
2026-08-03
Tool count
12
Geography
US

Claude Discoverability Score

Live · refreshed daily. Last refreshed

Userback in Customer Feedback & Research Platforms

0/100
Invisible

#24of 27competitors

This is the score for the Integration’s Primary Category, Customer Feedback & Research Platforms. Userback's tools align with this Category, which is why we measure it here. Claude did not find it in connector search, show it in the connector picker, or invoke it in the measured contested Runs. That is why the score is 0.

How this score is measured
Improve your score Talk to our team

What we measure

One core score. Three important factors to discoverability.

  • Picked

    · 0/100
    Sets the score

  • Found

    · 0/100
    Diagnostic

  • Positioned

    · 0/100
    Diagnostic
Primary Subcategory

Competing in Claude Customer Feedback & Research Platforms

View Category
10 scoredVerified connectors by score · Community connectors A–Z
Primary Subcategory
1SurveyMonkey100/100
2Enterpret97/100
3Unwrap97/100
4Customer.io20/100
5Craft.io17/100
—Appbot App ReviewsOrganic discovery is pending verificationGet notified when verified
—CannyOrganic discovery is pending verificationGet notified when verified
—FeedierOrganic discovery is pending verificationGet notified when verified
—Four/FourOrganic discovery is pending verificationGet notified when verified
—GatherHQOrganic discovery is pending verificationGet notified when verified
—Jobs to be Done (JTBD) Interview AnalyzerOrganic discovery is pending verificationGet notified when verified
—LyssnaOrganic discovery is pending verificationGet notified when verified
—MazeOrganic discovery is pending verificationGet notified when verified
—More Good ReviewsOrganic discovery is pending verificationGet notified when verified
—OutsetOrganic discovery is pending verificationGet notified when verified
—SleekplanOrganic discovery is pending verificationGet notified when verified
—Squad AIOrganic discovery is pending verificationGet notified when verified
—StrellaOrganic discovery is pending verificationGet notified when verified
—UserbackOrganic discovery is pending verificationGet notified when verified
—UserbrainOrganic discovery is pending verificationGet notified when verified
—YogiOrganic discovery is pending verificationGet notified when verified
—ZernoteOrganic discovery is pending verificationGet notified when verified
Score explained

What does 0/100 mean?

0 is Userback's rounded picker appearance rate. It appeared in the connector picker, or Claude invoked it directly, in 0% of contested conversations. All three measures are important to discoverability: Picked determines the headline score, Found shows how often Claude found Userback in connector search, and Positioned shows where it appeared in the picker.

InvisibleBuriedEmergingCompetitiveWinning

Userback is 10 points from Buried.

FoundDiagnostic

Whether Claude found your Connector in connector search. It must be Found before it can reach the picker, but the score counts picker appearances—not search results.

PickedMain score

How often your Connector appeared in the picker, or Claude invoked it directly, across contested conversations. This percentage is the Discoverability Score; the headline number is rounded.

PositionedDiagnostic

What position your Connector appeared in when it was shown in the picker. This shows prominence, but it does not affect the score.

Read the full scoring methodologyRecommended guideHow to get your Claude Connector organically discoveredFollow the practical steps agents use to find, shortlist, and choose your Connector.
Tools

12 tools agents can invoke

Userback FAQ
How do I improve a Community connector's discoverability?

The levers are the listing surface agents actually read: names, descriptions, keywords, tool metadata, and registry health. Which lever matters depends on where discovery breaks, which is what continuous measurement shows.

What are Userback alternatives on Claude?

As of 2026-08-14, Userback competes with SurveyMonkey, Enterpret, Unwrap, Customer.io, Craft.io, PostHog, Jotform, august, Dovetail, Rally MCP, Appbot App Reviews, Canny, Feedier, Four/Four, GatherHQ, Jobs to be Done (JTBD) Interview Analyzer, Lyssna, Maze, More Good Reviews, Outset, Sleekplan, Squad AI, Strella, Userbrain, Yogi, Zernote in Claude Customer Feedback & Research Platforms, ranked by public Discoverability Score.

Where does Userback rank in Customer Feedback & Research Platforms on Claude?

As of 2026-08-14, Userback ranks #24 of 27 in Claude Customer Feedback & Research Platforms with a Discoverability Score of 0/100 (Invisible).

Where is this profile measured?

This profile uses the geography attached to the latest public registry snapshot: US. Locale tags are intentionally omitted.