Userback
Act on customer feedback
- Category
- Customer Support
- Primary Subcategory
- Customer Feedback & Research Platforms
Integration details
Description
Collect, understand, and act on user feedback. Connecting your Userback data with ChatGPT makes it easier to review, understand, and manage customer feedback without switching between tools. Teams can quickly access feedback items, review screenshots and technical details, summarize reports, and decide what needs attention next. With ChatGPT connected to Userback, product, engineering, and support teams can triage incoming feedback faster, identify patterns in customer reports, and keep work moving by creating, updating, and commenting on feedback items directly from their AI workflow. Userback helps teams turn customer feedback into clear, actionable insights so bugs, usability issues, and feature requests are understood and addressed more efficiently across the business.
- Integration type
- Plugin
- Verification status
- Not applicable
- Platform
- ChatGPT
- Primary Subcategory
- Customer Feedback & Research Platforms
- Secondary Subcategories
- None listed
- Brand
- Userback
- Access
- Account required
- First tracked
- 2026-03-11
- Tool count
- 12
- Geography
- US
The Primary Subcategory used for this profile’s headline score.
Other Subcategories where the Integration is listed.
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ChatGPT Plugin Discovery Score
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What discovery looks like

Competing in ChatGPT Customer Feedback & Research Platforms
View Category12 tools agents can invoke
How do I improve a ChatGPT Plugin's discoverability?
The levers are the listing surface agents actually read: names, descriptions, keywords, tool metadata, and registry health. Which lever matters depends on where discovery breaks, which is what continuous measurement shows.
What are Userback alternatives on ChatGPT?
As of 2026-09-29, Userback competes with Appbot, AppReviewBot, Canny, Clootrack, Dovetail, empirio.ai, Employee Surveys & eNPS, Enterpret, Feedbk.ai Survey Agent, Feedspace, Lyssna, Maze, Modem, Perspective AI, Pheedback, PickFu, PlaybookUX, Refiner, Remesh, Reviewbird, Roux, Sleekplan, Strella, Unwrap, Userbrain, UserTold, Uxia, Versive, Voicepanel in ChatGPT Customer Feedback & Research Platforms, ranked by public Discoverability Score.
Where is this profile measured?
This profile uses the geography attached to the latest public registry snapshot: US. Locale tags are intentionally omitted.