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Userback

Collect, understand, and act on user feedback. Connecting your Userback data with ChatGPT makes it easier to review, understand, and manage customer feedback without switching between tools. Teams can quickly access feedback items, review screenshots and technical details, summarize reports, and decide what needs attention next. With ChatGPT connected to Userback, product, engineering, and support teams can triage incoming feedback faster, identify patterns in customer reports, and keep work moving by creating, updating, and commenting on feedback items directly from their AI workflow. Userback helps teams turn customer feedback into clear, actionable insights so bugs, usability issues, and feature requests are understood and addressed more efficiently across the business.

View in the ChatGPT registry
Integration type
Plugin
Verification status
Not applicable
Platform
ChatGPT
Category
Customer Support

The broad Category that contains the Primary Subcategory.

Primary Subcategory
Customer Feedback & Research Platforms

The Primary Subcategory used for this profile’s headline score.

Secondary Subcategories
None listed

Other Subcategories where the Integration is visible.

Access
Account required
First tracked
2026-03-11
Tool count
12
Geography
US

ChatGPT Plugin Discoverability Score

ChatGPT organic discovery is not live yet

Userback is tracked in the ChatGPT Plugin registry. Public organic-discovery measurement is not live for ChatGPT yet, so there is no score to publish today.

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Primary Subcategory
Listed in alphabetical order
Primary Subcategory
AppReviewBotOrganic discovery is pendingGet the score at launch
CannyOrganic discovery is pendingGet the score at launch
DovetailOrganic discovery is pendingGet the score at launch
EnterpretOrganic discovery is pendingGet the score at launch
Feedbk.ai Survey AgentOrganic discovery is pendingGet the score at launch
UserbackOrganic discovery is pendingGet the score at launch
Score explained

How the Discoverability Score works

Organic discovery scoring for Userback on ChatGPT is not live yet. The score will use measured agent conversations when it launches.

InvisibleBuriedEmergingCompetitiveWinning

Organic discovery scoring is pending. Your Plugin score will appear on this scale when measurement goes live.

FoundDiagnostic

Whether Claude found your Plugin in connector search. It must be Found before it can reach the picker, but the score counts picker appearances—not search results.

PickedMain score

How often your Plugin appeared in the picker, or Claude invoked it directly, across contested conversations. This percentage is the Discoverability Score; the headline number is rounded.

PositionedDiagnostic

What position your Plugin appeared in when it was shown in the picker. This shows prominence, but it does not affect the score.

Read the full scoring methodologyRecommended guideHow to get your Claude Connector organically discoveredFollow the practical steps agents use to find, shortlist, and choose your Connector.
Tools

12 tools agents can invoke

Userback FAQ
How do I improve a ChatGPT Plugin's discoverability?

The levers are the listing surface agents actually read: names, descriptions, keywords, tool metadata, and registry health. Which lever matters depends on where discovery breaks, which is what continuous measurement shows.

What are Userback alternatives on ChatGPT?

As of 2026-08-14, Userback competes with AppReviewBot, Canny, Dovetail, Enterpret, Feedbk.ai Survey Agent, Feedspace, Lyssna, Maze, Pheedback, PlaybookUX, Refiner, Roux, Sleekplan, Strella, Userbrain, Uxia in ChatGPT Customer Feedback & Research Platforms, ranked by public Discoverability Score.

Where is this profile measured?

This profile uses the geography attached to the latest public registry snapshot: US. Locale tags are intentionally omitted.