Gorgias MCP
Audit, improve, and act on your Gorgias helpdesk
- Category
- Customer Support
- Primary Subcategory
- Helpdesk & Ticketing Platforms
View in the Claude registryIntegration details
Description
Gorgias is the AI-powered customer experience platform for ecommerce brands. This connector gives your AI assistant secure, OAuth-based access to your Gorgias account so you can audit your setup, pull voice-of-customer insights, and take real helpdesk actions from chat. What you can do: Tickets: search and read tickets with full message history, reply to customers, post internal notes, update status and priority, and add tags. Macros and rules: find stale or duplicate macros, create and update macros, apply them to tickets, and manage automation rules. AI Agent: audit and tune your AI Agent — tone of voice, handover topics, support actions (including creating new ones from templates), channel enablement — and preview replies safely in test mode before going live. Knowledge: review, draft, and publish Help Center guidance that powers your AI Agent. Customers and team: look up customer profiles and review your agent roster. Insights: query your helpdesk data to surface contact-reason trends, frustration patterns, return reasons, and CSAT drivers. How it works: sign in with your Gorgias credentials through the standard browser OAuth flow — no API keys to copy. All calls run against your own Gorgias account, as your Gorgias user. Have your Gorgias subdomain (the part before .gorgias.com) handy when you connect. Available on all Gorgias Helpdesk plans.
- Integration type
- Connector
- Verification status
Community connector- Platform
- Claude
- Primary Subcategory
- Helpdesk & Ticketing Platforms
- Secondary Subcategories
- None listed
- Brand
- Gorgias
- Access
- Account required
- First tracked
- 2026-07-31
- Tool count
- 88
- Geography
- US
The Primary Subcategory used for this profile’s headline score.
Other Subcategories where the Integration is listed.
Claude Discoverability Score
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What discovery looks like
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How Claude Connector discovery works
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Competing in Claude Helpdesk & Ticketing Platforms
View Category88 tools agents can invoke
How do I improve a Community connector's discoverability?
The levers are the listing surface agents actually read: names, descriptions, keywords, tool metadata, and registry health. Which lever matters depends on where discovery breaks, which is what continuous measurement shows.
What are Gorgias MCP alternatives on Claude?
As of 2026-09-28, Gorgias MCP competes with Zoho Desk, Unthread, Freshservice, Atlassian MCP, Pylon, DevRev, Linear, monday.com, Intercom, Dispatch Tickets, Front, Hiver in Gmail, Hiver Omni, MY UPP Support, NeetoDesk, Productlane, sacflow, Siit AI service desk, Supovia helpdesk chat, Voxtell Chat, Weav in Claude Helpdesk & Ticketing Platforms, ranked by public Discoverability Score.
Where is this profile measured?
This profile uses the geography attached to the latest public registry snapshot: US. Locale tags are intentionally omitted.