Customer Support · Category leaderboard

Helpdesk & Ticketing Platforms

Which Helpdesk & Ticketing Platforms products ChatGPT and Claude find and pick first, the keywords behind those choices, and the gaps nobody owns yet.

Who’s winning in Helpdesk & Ticketing Platforms

The companies each platform finds, picks and places first for this category’s prompts, ranked by Discoverability Score.

Who’s winning on ChatGPT

Category Discoverability Score · suggestion counts cover all public benchmark prompts since tracking began

No published ChatGPT scores for Helpdesk & Ticketing Platforms yet

The leaderboard appears when this category has published benchmark measurements.

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Already being suggested

Who’s winning on Claude

Category Discoverability Score · suggestion counts cover all public benchmark prompts since tracking began

Zoho Desk leads Helpdesk & Ticketing Platforms on Claude with a score of 92, 21 points ahead of Freshservice.

  1. 1Zoho Desksuggested 1255×92/100
  2. 2Freshservicesuggested 568×71/100
  3. 3Unthreadsuggested 868×66/100
  4. 4Atlassian25/100
  5. 5Usepylonsuggested 424×25/100
  6. 6LINEAR18/100
  7. 7DevRevsuggested 213×12/100
  8. 8Chatbase10/100

How the leaders are moving

Each line is a company’s daily Discoverability Score. See who is climbing, who is slipping, and how close Helpdesk & Ticketing Platforms is.

Score trend on ChatGPT

Daily Discoverability Score of the top companies

The trend chart starts once Helpdesk & Ticketing Platforms has scores

We chart each company’s daily ChatGPT score as soon as this category has been tested.

Get notified when it’s ready →

Score trend on Claude

Daily Discoverability Score of the top 5

Key points

  • Zoho Desk leads at 93, up 3 over 30 days.
  • DevRev has fallen 14 points in 30 days, to 12.
  • Freshservice is climbing fastest: up 15 in 30 days, now 71.
  • Zoho Desk93
  • Freshservice71
  • Unthread66
  • Atlassian26
  • Usepylon25
02040608010020 Jul8 Aug28 Aug17 Sept7 Oct

Rising, last 30 days

  • ▲ +15Freshservice71
  • ▲ +9LINEAR18
  • ▲ +3Zoho Desk93

Falling, last 30 days

  • ▼ -14DevRev12
  • ▼ -4Unthread66
  • ▼ -4Atlassian26
Scores from 20 Jul to 7 Oct. Hover or use the arrow keys to read a day.

The keywords behind discovery

Compare reviewed searches for Helpdesk & Ticketing Platforms with separately recorded platform keyword evidence.

Plugin registry keywords

6 of 6 searches completed · as of 7 Oct 2026

Captured searches for Helpdesk & Ticketing Platforms in the Plugin registry. Counts show distinct plugins returned by each captured search.

  • SLA tracking12Calorie Tracker
  • support case history8Legal Data Hunter
  • assign support tickets7Vanta
  • ticket escalation5Linear
  • support ticketing5Vanta
  • helpdesk0—

Keywords agents use in Claude

54 keywords tracked · as of 6 Oct 2026

When someone asks Claude for help, it turns the request into keywords and searches the Connector registry. This shows the keywords it uses most, the distinct Connector names returned across recorded searches, and which Connector was returned first most often.

  • helpdeskUnavailable–
  • supportUnavailable–
  • ticketsUnavailable–
  • zendeskUnavailable–
  • jiraUnavailable–
  • issue trackerUnavailable–
  • ticketUnavailable–
  • ticketingUnavailable–
  • support ticketsUnavailable–
  • customer supportUnavailable–
  • issuesUnavailable–
  • customer serviceUnavailable–

Browse every Plugin and Connector in Helpdesk & Ticketing Platforms

41 listings across ChatGPT and Claude, best score first.

  • Zoho Deskzoho.comConnector92/100
  • Freshservicefreshservice.comConnector71/100
  • Unthreadunthread.ioConnector66/100
  • Pylonusepylon.comConnector25/100
  • DevRevdevrev.aiConnector12/100
  • Risottotryrisotto.comConnector10/100
  • Intercomintercom.comConnector1/100
  • AcornReplyacornreply.comCommunity connectorPending Verification
  • Brandwisebrandwise.aiCommunity connectorPending Verification
  • Commslayercommslayer.comCommunity connectorPending Verification
  • Dispatch Ticketsdispatchtickets.comCommunity connectorPending Verification
  • EasyReplyeasyreply.ioPluginComing soon
  • Frontfront.comCommunity connectorPending Verification
  • Frontfront.comPluginComing soon
  • FyneDeskfynedesk.aiPluginComing soon
  • Gleapgleap.ioPluginComing soon
  • Gorgias MCPgorgias.comCommunity connectorPending Verification
  • Hiver in Gmailhiverhq.comPluginComing soon
  • Hiver in Gmailhiverhq.comCommunity connectorPending Verification
  • Hiver Omnihiverhq.comCommunity connectorPending Verification

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