Customer Support · Category leaderboard

Customer Feedback & Research Platforms

Which Customer Feedback & Research Platforms products ChatGPT and Claude find and pick first, the keywords behind those choices, and the gaps nobody owns yet.

Who’s winning in Customer Feedback & Research Platforms

The companies each platform finds, picks and places first for this category’s prompts, ranked by Discoverability Score.

Who’s winning on ChatGPT

Category Discoverability Score · suggestion counts cover all public benchmark prompts since tracking began

No published ChatGPT scores for Customer Feedback & Research Platforms yet

The leaderboard appears when this category has published benchmark measurements.

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Who’s winning on Claude

Category Discoverability Score · suggestion counts cover all public benchmark prompts since tracking began

SurveyMonkey leads Customer Feedback & Research Platforms on Claude with a score of 85, 24 points ahead of Unwrap.

  1. 1SurveyMonkey85/100
  2. 2Unwrapsuggested 497×61/100
  3. 3Enterpretsuggested 408×43/100
  4. 4Jotform39/100
  5. 5Craft.io38/100
  6. 6Cognito Forms19/100
  7. 7Ninout15/100
  8. 8Tally14/100

How the leaders are moving

Each line is a company’s daily Discoverability Score. See who is climbing, who is slipping, and how close Customer Feedback & Research Platforms is.

Score trend on ChatGPT

Daily Discoverability Score of the top companies

The trend chart starts once Customer Feedback & Research Platforms has scores

We chart each company’s daily ChatGPT score as soon as this category has been tested.

Get notified when it’s ready →

Score trend on Claude

Daily Discoverability Score of the top 5

Key points

  • SurveyMonkey leads at 85, up 2 over 30 days.
  • Craft.io has fallen 16 points in 30 days, to 38.
  • Jotform is climbing fastest: up 15 in 30 days, now 39.
  • SurveyMonkey85
  • Unwrap61
  • Enterpret43
  • Jotform39
  • Craft.io38
02040608010013 Jul3 Aug25 Aug15 Sept7 Oct

Rising, last 30 days

  • ▲ +15Jotform39
  • ▲ +7Cognito Forms19
  • ▲ +7Tally14

Falling, last 30 days

  • ▼ -16Craft.io38
  • ▼ -10Unwrap61
  • ▼ -8Enterpret43
Scores from 13 Jul to 7 Oct. Hover or use the arrow keys to read a day.

The keywords behind discovery

Compare reviewed searches for Customer Feedback & Research Platforms with separately recorded platform keyword evidence.

Plugin registry keywords

6 of 6 searches completed · as of 7 Oct 2026

Captured searches for Customer Feedback & Research Platforms in the Plugin registry. Counts show distinct plugins returned by each captured search.

  • customer research36Granola
  • recruit research participants24Fireflies
  • customer feedback19Granola
  • synthesize customer feedback19Granola
  • customer surveys17PostHog
  • customer interviews17Fireflies

Keywords agents use in Claude

101 keywords tracked · as of 3 Oct 2026

When someone asks Claude for help, it turns the request into keywords and searches the Connector registry. This shows the keywords it uses most, the distinct Connector names returned across recorded searches, and which Connector was returned first most often.

  • survey67SurveyMonkey
  • customer feedback67SurveyMonkey
  • support tickets50SurveyMonkey
  • csat44SurveyMonkey
  • feedback38SurveyMonkey
  • nps36SurveyMonkey
  • crm33SurveyMonkey
  • typeform32SurveyMonkey
  • google forms28Jotform
  • qualtrics25SurveyMonkey
  • surveymonkey24SurveyMonkey
  • forms15SurveyMonkey

Browse every Plugin and Connector in Customer Feedback & Research Platforms

92 listings across ChatGPT and Claude, best score first.

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