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ChatGPT Plugin organic discovery is coming

How ChatGPT could surface your Plugin for the customer Prompts that matter—and what to improve before discovery scoring begins.

1 · Your Prompt

Plan a long weekend in London with return flights and a central hotel under £1,200.

2 · ChatGPT decides what fits

ChatGPTMatching the PromptComparing relevant travel Plugin capabilities

3 · ChatGPT suggests a Plugin

Plugins that could help
ExpediaSearch flights and hotelsConnect
Booking.comFind stays for your tripConnect
KAYAKCompare travel optionsConnect

ChatGPT can organically surface your Plugin when it matches a user’s intent.

The user starts with a task, not a Plugin Store search. ChatGPT can understand the request, compare relevant callable capabilities, and present a Plugin inside the conversation. This creates a new organic discovery surface.

ChatGPT recommends Airtable when a user asks it to update a CRM.
ChatGPT identifies Airtable as a relevant Plugin and offers the connection at the moment the user needs it.

The recommendation is the new result.

Search gave users a list of links. ChatGPT can move from the Prompt to a Plugin that completes the task. Your Plugin now needs to win that recommendation.

01

Track customer activity and next actions in my CRM.

Your user asks

The user describes the outcome. They do not need to know which Plugin can complete it.

ATO improves this decision02
HubSpotConnect
SalesforceConnect
AttioConnect

ChatGPT compares

ChatGPT considers the Plugins that could complete the task and matches their capabilities.

03
HubSpotConnected
SalesforceConnect
AttioConnect

One gets used

The user connects the strongest match, then uses it in the conversation to complete the task.

AEO wins the citation. ATO wins the invocation.

Answer Engine Optimization improves whether information is retrieved and cited. Agent Tool Optimization improves whether a callable Plugin is understood, matched, and surfaced when an agent completes a task.

Answer Engine Optimisation

AEO wins the citation.

AEO helps information get found, trusted, and cited in an answer.

Your content is cited.

Agent Tool Optimisation

ATO wins the invocation.

ATO helps a callable Plugin get discovered, selected, and used.

Your Plugin is recommended.

1

Understood

ChatGPT can tell what your Plugin does and which tasks it can complete.

2

Matched

Your capabilities clearly fit the user’s Prompt better than nearby alternatives.

3

Surfaced

Your Plugin earns a place in the recommendation shown inside the conversation.

Improve your Plugin through a measured cycle.

ATO is continuous: measure what ChatGPT surfaces, diagnose the gaps, improve the signals, then verify the change with another measured Run.

Agent Tool Optimisation cycle: Measure, Diagnose, Improve, and Verify
  1. 1

    Measure

    Measure how often your Plugin appears for relevant Prompts.

  2. 2

    Diagnose

    Diagnose why it is missed or outranked by another Plugin.

  3. 3

    Improve

    Improve its positioning, tool descriptions, and task fit.

  4. 4

    Verify

    Verify the change with another measured Run, then repeat.

ChatGPT Plugin Discovery Score

Know when your Plugin can be measured for organic discovery.

Join the launch list. We will email you when scoring is live for your Category and your Plugin can receive its first discovery score.

No spam. Unsubscribe any time.

Your discovery scoreYour Category positionThe Prompts you win