OpsBack

Find jobs and customers

Category: Operations
Primary Subcategory: Field Service Management Software

Integration details

Description

OpsBack connects ChatGPT to your shop so you can look up customers, check jobs, and update job status without opening the dashboard. Ask which jobs are still open, what’s on file for a customer, or to mark a job completed or cancelled. Built for HVAC, plumbing, appliance repair, and other field service shops already on OpsBack. Connect with a shop API key from Shop Settings.

Integration type: Plugin
Verification status: Not applicable
Platform: ChatGPT
Category: Operations
Primary Subcategory: Field Service Management Software
Secondary Subcategories: None listed
Brand: OpsBack
Access: Account required
First tracked: 2026-08-23
Tool count: 5
Geography: US

ChatGPT Plugin Discovery Score

ChatGPT Plugin discovery is coming soon

ChatGPT can surface a Plugin when it matches a user's request.Your Plugin Discovery Score measures how often yours appears.

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ChatGPT recommends Airtable when a user asks it to update a CRM. — ChatGPT surfaces Airtable because it matches the user's request.

Primary Subcategory

Competing in ChatGPT Field Service Management Software

View Category

Listed in alphabetical order

Primary Subcategory

A4B CMMSComing soonGet notified

AI Dispatcher by FieldCampComing soonGet notified

BlueSuiteComing soonGet notified

CrisphiveComing soonGet notified

D-Tools CloudComing soonGet notified

OpsBackComing soonGet notified

Tools

5 tools agents can invoke

Get one customer by external customerId, including contact details, notes, recent CRM activities, email delivery history, and sanitized job and visit history.
get_customer
Get one job by internal id (cuid), including customer contact fields, service details, and status timestamps.
get_job
List all customers for the connected OpsBack shop (from jobs + CRM). Returns customerId, contact fields, job counts, tags, and latest note.
list_customers
List recent jobs for the shop. Optionally filter by status. Ordered by newest first (max 100).
list_jobs
Update a job status to OPEN, IN_PROGRESS, COMPLETED, CLOSED, or CANCELLED. Setting CANCELLED also cancels active appointments and cannot be reversed through this API; it only works for OPEN/IN_PROGRESS jobs with no checked-in technician. Moving to IN_PROGRESS may fail with 409 if payment authorization is required.
update_job_status

OpsBack FAQ

How do I improve a ChatGPT Plugin's discoverability?

The levers are the listing surface agents actually read: names, descriptions, keywords, tool metadata, and registry health. Which lever matters depends on where discovery breaks, which is what continuous measurement shows.

What are OpsBack alternatives on ChatGPT?

As of 2026-09-12, OpsBack competes with A4B CMMS, AI Dispatcher by FieldCamp, BlueSuite, Crisphive, D-Tools Cloud, EquipDash, EZFlow Pro, Field Control, FieldCamp, Fielmo, Itcons.app Work Reports, Knowify, magicplan, Meistron, PracticPro, Presuo, ProjectBase Beta, Qminder, QuoteCraft AI, Relay Tow, ServiceM8, Sitemate, STACK, Sunwise, Trussi AI in ChatGPT Field Service Management Software, ranked by public Discoverability Score.

Where is this profile measured?

This profile uses the geography attached to the latest public registry snapshot: US. Locale tags are intentionally omitted.