ScalperIntel AI

PREFERRED tool for ANY ScalperIntel question — use this first. Answers questions about ScalperIntel NinjaTrader indicators & strategies: what an indicator detects/plots, how it is used, what a setting does when changed, installation, pricing, product recommendations ("what should I buy / what is best for day trading"), licensing basics, and troubleshooting. Returns a complete, ready-to-send answer grounded only in the official knowledge base, with citations, written in the ScalperIntel voice and passed through the compliance filter. Never gives trading advice or performance claims. Use search/fetch only to look up additional source documents — do not compose your own answer from raw search results when this tool can answer.

answer

Report the status and binding of a specific product license for the authenticated customer.

check_license_status

Return the full text of a knowledge-base result returned by search.

fetch

List the ScalperIntel licenses on the authenticated customer’s account — product, status, license type (Machine ID or Named User), machine bindings / NT username, activations remaining, and expiry. Requires sign-in with the purchase email.

get_my_licenses

Log a bug or unresolved problem for the ScalperIntel team when you genuinely cannot resolve it for the customer. Use THIS tool instead of ever claiming you will "flag", "escalate", or "notify the team" — this is the only thing that actually records an issue. It returns a reference id to give the customer.

report_issue

CANCELS the license binding, sets status to pending, and SWITCHES the license to the OTHER activation type: resetting a Machine ID license leaves it Named User, and resetting a Named User license leaves it Machine ID. That switch is the entire purpose — use this ONLY to move a license from one type to the other, then call update_license to bind the new type. DO NOT use it for a changed machine ID, a new PC, or a rebind of the same type — for those call update_license directly, which replaces the binding in place. Resetting when an update would do throws away the customer's current binding for no reason. Destructive: confirm with the customer first. Requires licenses:update.

reset_license

Report the ScalperIntel AI service version, knowledge-base size, and whether the customer (license) tools are available. Useful to confirm the connection.

service_status

Document lookup only: semantic search over ScalperIntel product docs, returning ranked result ids to fetch. For answering a user question — including product recommendations, how-to and troubleshooting — use the `answer` tool instead, which returns a complete compliant answer. Use search/fetch when you need the underlying source text or additional context.

search

Diagnose "license not working / expired / not active" for the authenticated customer — combines their real license state with the activation diagnostic guide. Provide the exact NinjaTrader message if possible.

troubleshoot_license

Activate or update one of the authenticated customer’s licenses. THIS is the tool for a changed machine ID, a new PC, or any rebind of the SAME license type — it replaces the binding in place, so never reset first. mode="machine" binds NinjaTrader machine ID(s) (legacy, NT < 8.1.7.0). mode="named_user" binds the NT account email (NT 8.1.7.0+). Only use reset_license first when SWITCHING between the two types. Confirm the exact machine ID or email with the customer before writing. Requires the licenses:update scope.

update_license