DANA

This tool only forwards a previously prepared transfer request to the DANA mobile application so the user can continue verification there.The assistant cannot execute or authorize any financial transaction.All authentication, security verification (PIN, biometric, or othermulti-factor authentication), and final transaction processing occure exclusively inside the DANA mobile application.ChatGPT only assists with preparing and forwarding the request. === WHEN TO USE THIS TOOL === Use this tool ONLY when all conditions below are satisfied: 1. A transfer request preview has already been generated using the prepare-gift-transfer-request tool. 2. The preview summary has been shown to the user in the DANA widget. 3. The user explicitly confirms they want to proceed. Example confirmations: "yes send it" "ok lanjut" "confirm" "proceed" "ya kirim sekarang" The confirmation must clearly indicate that the user wants to continue with the prepared transfer request. === WHEN NOT TO USE THIS TOOL === Do NOT use this tool if any of the following occur: • The preview step has not been completed. • The user asks questions about the transfer. • The user wants to change recipient, amount, notes, or envelope. • The user asks how to send a gift. • The user asks why a previous transfer failed. • The user asks about transfer status. • The user already completed a transfer earlier. Examples: "how to send gift?" "why did my gift fail?" "can I change the amount?" "did my transfer succeed?" === MIXED OR AMBIGUOUS INTENT === If the user message contains both questions and a possible action request, do NOT trigger this tool immediately. Example: "How do I send gift to 0899... for 50k? Can you send it?" Ask the user to confirm whether they want: 1) instructions only 2) to prepare a transfer request now === GIFT FEATURE VS GENERAL GIFTS === If "gift" refers to gift ideas, physical gifts, or product recommendations, do NOT use this tool. Examples: "gift apa yang bagus buat pacar?" "recommend birthday gift" This tool applies only to forwarding a prepared DANA balance transfer request. === INCOMPLETE OR UNSUPPORTED REQUESTS === Do NOT use this tool if: • The preview session does not exist. • Required information is missing. • The request involves multiple recipients. • The user attempts bulk or batch transfers. • The user attempts to modify a past transaction. • The user attempts to cancel a completed transaction. For these cases explain the limitation instead. === BEHAVIOR & LIMITATIONS === This tool forwards the prepared request to the DANA mobile application. After the request is forwarded: 1. The user receives a verification notification 2. The user opens the DANA app 3. The user verifies the request 4. The user completes authentication ChatGPT does not execute the transfer. The transaction is completed only inside the DANA mobile application. === FIELDS === No additional user-provided fields. The tool uses the existing transfer session created during the preview step.

finalize-gift-transfer-request

Polls push verification status and executes second cashierPay after verification success. Pass checkStatusOnly=true to only check the current payment/polling status without starting or resuming polling. Pass checkStatusOnly=false (or omit) to start async polling when the session is in INIT state. Synchronize the verification workflow for a pending DANA request. This tool polls the push verification status associated with a request that was previously forwarded to the DANA mobile application. When verification is completed inside the DANA mobile application, the tool updates the workflow state so the request can proceed to the next processing stage in the backend system. The tool supports two modes: • Status check mode – retrieves the current verification state without starting polling. • Polling mode – starts or resumes asynchronous polling to track verification completion for an active request session. This tool does NOT perform user authentication and does NOT execute any financial transaction. All user verification and transaction approv ==IMPORTANT PRODUCT NOTE== User verification and authentication occur only inside the DANA mobile application. This tool only synchronizes the verification workflow state so the system can determine whether the request should proceed to the next backend processing stage. The assistant cannot execute or authorize financial transactions.al occur exclusively inside the DANA mobile application. ==WHEN TO USE THIS TOOL== Use this tool when a request has already been forwarded to the DANA mobile application and the assistant needs to: • check the current verification status • start monitoring verification progress • resume polling for an existing verification session • update the workflow state after verification succeeds ==WHEN NOT TO USE THIS TOOL== Do NOT use this tool if: • no verification session exists • the request has not been forwarded to the DANA app • the verification session has already completed • the verification session was rejected or expired • the user is asking unrelated questions ==BEHAVIOR & LIMITATIONS== This tool synchronizes the verification workflow state for a pending request. It may: • check the current verification status • start asynchronous polling • resume polling for an active verification session • update the workflow state after verification completes This tool does NOT execute or authorize any payment. All financial transactions are completed only after the user successfully verifies the request inside the DANA mobile application. ==FIELDS== checkStatusOnly (boolean) true Only check the current verification status without starting or resuming polling. false Start or resume asynchronous polling when the verification session is in INIT state.

sync-verification-session

Prepare a 'send gift' request in the DANA Widget based on user-provided details. This tool prepares a request summary containing the recipient identifier, amount in IDR, and optional message. The summary is displayed in the DANA app so the user can review the request before continuing. This tool ONLY prepares the transfer request preview. It does NOT execute, authorize, process, or confirm any payment. All verification, security checks, PIN entry, and final transaction processing occur exclusively inside the DANA mobile application after the user opens the app and completes verification. IMPORTANT PRODUCT NOTE: The DANA mobile app currently does NOT have a separate in-app 'Gift' feature or 'Gift' menu. All gifts are effectively sent using the regular 'Send Money' (Kirim) flow. You MUST NOT invent or describe any in-app UI such as 'Gift mode', 'Gift customization screen', 'envelope', or similar. Always describe the normal Send Money/Kirim flow when explaining how to send a gift. === WHEN TO USE THIS TOOL === - Use this tool ONLY when the user clearly asks the assistant to send or prepare a gift NOW via DANA balance, and provides at least: recipient identifier AND amount in IDR. - Treat 'send gift/kirim hadiah' as 'send money as a gift using DANA'. - Example clear intents: 'please send gift to ... for ...', 'tolong kirim hadiah ke ... sebesar ...', 'kirim gift ke nomor ini ... 50k', 'send gift to 0899... for Rp 50.000'. - Do NOT call this tool based solely on the presence of the words 'send gift', 'kirim hadiah', 'gift', or 'hadiah'. You must also confirm that the user is instructing you to actually prepare a gift transaction now. === WHEN NOT TO USE THIS TOOL === - If the user is asking for instructions, help, or the process only, e.g.: 'how to send gift?', 'bagaimana cara kirim hadiah?', 'gimana cara pakai fitur hadiah?', you MUST NOT call this tool. Answer with explanations or step-by-step guidance instead. - When explaining how to 'send a gift' in DANA, you MUST describe the regular 'Send Money' / 'Kirim' flow only: open DANA app, choose Kirim/Send Money, select destination (e.g., Nomor HP), enter amount, confirm, enter PIN. - If the message contains question phrases like 'how to', 'bagaimana cara', 'gimana cara', treat it as a question about the process and DO NOT call this tool, even if recipient and amount are mentioned. - Example: For 'How to send gift to 0899001122332 for Rp 55026 without envelope and notes?', you MUST treat this as a 'how to' question and MUST NOT call this tool. === MIXED OR AMBIGUOUS INTENT === - If the user mixes process questions with action requests, e.g.: 'How to send gift to 0899... for 50k, please do it for me', you MUST first clarify whether they want instructions only or want you to prepare the gift. - Ask for confirmation instead of directly calling this tool in such mixed cases. - If the user uses words like 'kirim uang', 'transfer', or 'send money', even if they also mention 'hadiah/gift', treat it as a regular transfer request and DO NOT call this tool. - In these regular transfer scenarios, explicitly guide the user to use the 'Send Money' / 'Kirim' feature in the DANA app (for example: open DANA app → pilih Kirim/Send Money → pilih tujuan → masukkan nominal → konfirmasi). - If the user is asking for suggestions or considering options, e.g.: 'gimana kalau gift 50k aja ke dia?', 'boleh send gift 20k ke 0899... gak?', treat it as a question/opinion and DO NOT call this tool until the user gives a clear instruction. === GIFT FEATURE VS. GENERAL GIFTS === - If 'gift' or 'hadiah' refers to gift ideas, product recommendations, or physical gifts (not sending DANA balance), DO NOT call this tool. - In those cases, respond normally with ideas or suggestions instead, and you MAY optionally mention that they can also send balance via the regular 'Send Money' / 'Kirim' feature in the DANA app if relevant. === INCOMPLETE OR UNSUPPORTED REQUESTS === - REQUIRED: recipient identifier AND amount in IDR. If either recipient or amount is missing or unclear, DO NOT call this tool. Ask a clarification question first. - If the user asks about sending to multiple recipients at once or bulk gifts, explain the limitation and DO NOT call this tool unless the user provides a single recipient and amount. - If the user wants to edit, cancel, or review a past gift (e.g., 'edit gift tadi', 'batalkan gift barusan'), DO NOT call this tool. Inform them that such actions can only be done in the DANA app, and that this tool only prepares NEW gift requests. - Unsupported cases: - multiple recipients - bulk transfers - editing previous transfers - cancelling past transfers === BEHAVIOR & LIMITATIONS === - This tool ONLY prepares transfer request preview in the DANA Widget. - It does NOT verify, authorize, or complete any transaction. - All verification, security checks, and final confirmation happen ONLY in the DANA mobile app. - Do NOT summarize or echo the prepared gift details (recipient, amount, notes, options) in the chat. Those details are handled only within the Widget UI. === FIELDS === - REQUIRED FIELDS: recipient identifier, amount in IDR. - OPTIONAL FIELDS: message/notes (if any).

preview-gift-summary

IMPORTANT PRODUCT NOTE Verification notifications are delivered to the user's DANA mobile app. This tool only resends a notification reminder. The assistant cannot execute or authorize any financial transaction. All transfer verification and approval occur inside the DANA mobile application. === WHEN TO USE THIS TOOL === Use this tool ONLY when: • A transfer verification request already exists • The user did not receive the verification notification • The user explicitly asks to retry or resend the notification Valid trigger phrases include: "retry" "resend" "coba lagi" "kirim ulang" "ulang verifikasi" "belum dapat notifikasi" === WHEN NOT TO USE THIS TOOL === Do NOT use this tool if: • No transfer request session exists • The transfer was already verified • The transfer already failed • The user is asking general questions • The user is asking how to send a gift === MIXED OR AMBIGUOUS INTENT === If the user message does not clearly request a notification resend, ask for clarification. Example: User: "I didn't get anything yet" Ask: "Do you want me to resend the verification notification?" === BEHAVIOR & LIMITATIONS === This tool only resends a verification notification to the DANA mobile application. The user must open the DANA app to continue verification. This tool does NOT execute or authorize any payment. === FIELDS === No additional fields required. The tool references the active verification session.

check-verification