Privacy Policy

At Ghost Team, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website ([Your Website URL]) and use our applications (the "Apps").

By using our Website or Apps, you agree to the terms of this Privacy Policy.

We collect information that identifies, relates to, or could reasonably be linked to you ("Personal Data").

A. Information You Provide to Us

• Contact Data: Name, email address, and professional details when you sign up for a newsletter or contact us at contact@ghostteam.ai.
• Account Data: Username, password, and profile information created to use our Apps.
• Support Data: Information you provide when requesting technical assistance.

B. Information Collected Automatically

• Usage Data: IP addresses, browser type, device identifiers, operating system, and pages viewed on our Website.
• App Analytics: How you interact with our Apps, features used, and performance logs (crash reports).
• Cookies: We use cookies to enhance your experience. You can manage cookie preferences through your browser settings.

We process your data under the following legal bases allowed by the GDPR:

• Consent: When you opt-in to marketing communications.
• Contract: To provide the services and features within our Apps.
• Legal Obligation: To comply with applicable laws.
• Legitimate Interests: To improve our products, maintain security, and understand how our Website is used.

We do not sell your personal data. We may share information with:

• Service Providers: Cloud hosting (e.g., AWS/Google Cloud), analytics providers, and email delivery services.
• Legal Requirements: If required by law or to protect the rights and safety of Ghost Team and our users.

As a global company, your data may be transferred to and processed in countries outside the European Economic Area (EEA). When we transfer data, we ensure a similar degree of protection by using Standard Contractual Clauses (SCCs) approved by the European Commission.

Under the GDPR, you have the following rights regarding your personal data:

• Right to Access: Request a copy of your data.
• Right to Rectification: Ask us to correct inaccurate information.
• Right to Erasure: Request that we delete your data ("Right to be Forgotten").
• Right to Restrict Processing: Limit how we use your data.
• Right to Data Portability: Receive your data in a structured, machine-readable format.
• Right to Object: Object to processing based on legitimate interests or direct marketing.

We implement robust technical and organizational measures (such as encryption and Two-Factor Authentication) to protect your data. However, no method of transmission over the internet is 100% secure.

For any questions about this policy or to exercise your data rights, please contact our Privacy Team by using our main contact form in the footer. We aim to respond to all valid privacy requests within 30 days.